RETURN AND REFUND POLICY

This policy applies to purchases made on gardennovea.com, operated by AMERIX LIMITED.

1. Right of Withdrawal

In accordance with applicable regulations, customers have the right to request a return within 14 days from the date of receiving their order.

To exercise this right, customers must contact:

Email: amerixlimited@gmail.com

2. Return Conditions

Returned products must:

• Be unused
• Be in their original condition
• Include original packaging when applicable

Return address:

3. Non-Returnable Items

Certain products may not be eligible for returns, including:

• Customized products
• Used or damaged products
• Products excluded for hygiene or safety reasons

4. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless otherwise stated.

5. Refunds

After receiving and inspecting the returned product, the refund will be issued using the same payment method used for the original purchase.

6. Contact

AMERIX LIMITED
Website: gardennovea.com
Email: amerixlimited@gmail.com

Address:
FLAT 2304, 23/F, HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK
HONG KONG