Terms of sale

TERMS & CONDITIONS

These Terms & Conditions apply to purchases made on the website gardennovea.com, operated by AMERIX LIMITED.

By placing an order on our website, customers agree to accept these Terms & Conditions.


1. Seller Information

The seller is:

AMERIX LIMITED
Registration Number: 80844064

Address:
FLAT 2304, 23/F, HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK
HONG KONG

Website: gardennovea.com

Email: amerixlimited@gmail.com


2. Products and Prices

All products available on gardennovea.com are described as accurately as possible.

Prices are displayed on the website and may be updated at any time. The applicable price is the one displayed when the order is confirmed.

For international orders, customs duties, taxes, or import fees may apply depending on the customer's country and may be the responsibility of the customer.


3. Orders and Payment

Customers select the products they wish to purchase and complete the checkout process.

By confirming an order, the customer agrees to these Terms & Conditions.

Orders are considered confirmed after successful payment verification.

Available payment methods are those displayed on the website.


4. Shipping and Delivery

AMERIX LIMITED provides international shipping.

Orders are prepared after payment confirmation.

Order processing time:

1 to 3 business days

Estimated delivery time:

12 business days

Delivery times may vary depending on the destination country, shipping carrier, customs procedures, or circumstances beyond our control.


5. Returns and Right of Withdrawal

Customers have the right to request a return within 14 days from the date of receiving their order, according to applicable regulations.

To request a return, customers must contact:

Email: amerixlimited@gmail.com

Returned products must:

  • Be unused
  • Be in their original condition
  • Include original packaging when applicable

Return shipping costs are the responsibility of the customer unless otherwise stated.


6. Refunds

After receiving and inspecting the returned product, approved refunds will be processed using the same payment method used for the original purchase.

Refund processing times may vary depending on the payment provider.


7. Responsibility

AMERIX LIMITED cannot be held responsible for damages resulting from improper use of products or events beyond its reasonable control.


8. Personal Information

Customer information collected during purchases is used only for:

  • Processing orders
  • Managing deliveries
  • Providing customer support
  • Improving our services

Personal information is handled according to our Privacy Policy.


9. Intellectual Property

All content available on garden.com, including text, images, logos, graphics, and other materials, remains the property of AMERIX LIMITED or its respective owners.

Any unauthorized use, reproduction, or distribution is prohibited.


10. Contact Information

For any questions regarding these Terms & Conditions, please contact:

AMERIX LIMITED

Website: gardennovea.com

Email: amerixlimited@gmail.com

Address:

FLAT 2304, 23/F, HO KING, COMM CENTRE, 2-16 FA YUEN STREET
MONG KOK
HONG KONG